Guest Service and Lost & Found

Guest Services:

You’ll find us in the "Information & Service" building on the Hollywood Boulevard. We're gladly at your disposal for all questions for help and advice.

If you want, you can also reach us by phone: Tel.: +49 (0) 2045 899 0

Lost & Found:

Have you lost or found something? Then you're at the right place at Lost & Found. Should you not notice that you have lost something until you are at home, please fill in the following form and send it us via mail, fax or e-mail.

 Send your report of loss online

 Download form: Report of loss (PDF 101 KB)