Experience Journey to the Forbidden Chamber opening May 14!
Spots on our services - information for a carefree day in the movies!
Hollywoodstars are used to top-class services and that's why we are always there for you, to give you a hollywood-esque service!
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Coming soon:
If you’re bringing even the youngest members of your family along on your movie-worthy family outing, one family member will quickly end up being the “chaperone.” With our Baby Switch, you—as the chaperone—can hop right on the ride after your family has finished and enjoy a ride on the roller coaster yourself. More information about this service and the Baby Switch Pass is available at the Lost and Found office. By the way, you’ll find changing tables in all restroom facilities throughout the park.
Our professional first-aid team is always on site and ready to assist you at any time. The first-aid station is located in nickelodeon LAND next to the Avatar Air Glider attraction and is staffed continuously during park hours. Note: Please be aware that no medication can be dispensed at the first-aid station.
Our Lost and Found office is located on Hollywood Boulevard near the entrance and is open continuously during park hours. Here you can rent strollers and wheelchairs, and with a little luck, recover your lost items. If you don’t realize something is missing until you get home after an exciting day of filming, please send us a completed lost property report with all the necessary details to:
Would you like to heat up a meal or baby food for your baby? We’re happy to help at some of our restaurants! Just ask our staff at the following locations:
To ensure that all our guests have a truly Hollywood-style day with us, here is some helpful information.
Do you have any questions, suggestions, or feedback? If so, we look forward to seeing you at the Guest Services desk. It’s located in our Visitor Welcome Center, right next to the fountain. We’re here to help you with any questions you may have.
If you want to add some cash to your production budget, there’s an ATM available at our bank (across from Subway).
Similar to age ratings for movies and TV shows, for safety reasons, some attractions are only available to guests who meet certain height or age requirements. That’s why all attractions are subject to TÜV safety regulations regarding minimum height and, in some cases, minimum age. To help you plan your visit with us, we’ve prepared an overview on our attractions page.
Height wristbands for the little ones: Different height requirements apply to our attractions. With the height wristbands, you and our crew members can see at a glance which rides your children are allowed to use. You can pick up these wristbands at the Visitor Welcome Center or at the Lost and Found office near the main entrance. Here, your children will first be measured and then receive the appropriate height wristband.
Dogs are not permitted within the park grounds! Exceptions are made for trained service dogs with appropriate documentation. Please note: Service dogs must remain on a leash at all times and are not allowed inside attractions or shows.
If you’re arriving by car, you can park in the park’s parking lot for a daily fee of €9. You can purchase a ticket at the information desk or at the ticket machine located right at the main entrance. Motorcyclists park for free. For more information, click here.
For information on accessible parking (disabled parking), click here.
Deine Taschen nerven Dich beim Dreh der Actionszenen oder Du hast mal wieder zu viel geshoppt? Zur Verstauung von Rucksäcken und Taschen kannst Du direkt neben unserem Visitor Welcome Center ein Schließfach mieten. Bei größerer Nachfrage haben wir in unserer Bank am Ende des Hollywood Boulevards weitere Schließfächer für Dich.
Die Service-Gebühr für ein Schließfach beträgt 5,00 € für kleine Fächer (H: 30cm B: 30cm T: 50cm) und 8,00 € für große Fächer (H: 60cm B: 30cm T: 30cm) für den gesamten Tag . Die Fächer werden erst am nächsten Morgen vor Parköffnung wieder resettet, so dass auch bei einem Event die Privatsachen nach Parkschluss dort noch gelagert werden können. Bitte habe Verständnis dafür, dass die Zahl unserer Schließfächer begrenzt ist und sie bei hohen Besucherzahlen gegebenenfalls nicht mehr verfügbar sind. Reservierungen sind leider nicht möglich.
Bitte beachte: Die Zahlung der Schließfachgebühr ist nur per Karte, Apple Pay und Google Pay möglich.
Shop like a VIP in Hollywood! Found the perfect souvenir in one of our shops but don’t feel like carrying a bunch of shopping bags around? No problem! Just use our free VIP Service. Enjoy some stress-free shopping and then collect your purchases from our central Department Store at the end of the day. So you can head home relaxed, with plenty of movie-tastic memories and shopping bags full of Hollywood glamour.
